Frequently Asked Questions

Fraxinus Mobile App (Basic Version) is completely FREE of COST!

Fraxinus Mobile App (Premium Version) has a PRICE attached.
View ALL PLANS here
Fraxinus Desktop App is not FREE, but has 30-Day Free Trial.
There are different plans for 1 Yr, 2 Yrs, 3 Yrs, and lifetime based on which pricing is fixed.
View ALL PLANS here

“You can download Fraxinus Desktop App here >>www.fraxinusit.com
Note: Open this link on the Desktop to install!”

Visit our “”Channel Partner”” Page to find out about our distributor program >> Click here

“You can either visit our website www.fraxinusit.com
or click on “”Buy Now”” in the left menu inside the App.”

“Whenever a new update is released, Fraxinus App automatically sends you a notification clicking on which your App gets updated

(or) You can also opt for “”check for updates”” option in the App to do the same.

(or) You can download the latest version of Frainus App from www.fraxinusit.com
The new downloaded file overrides the old version of App.

(or) Go to playstore, search for Fraxinus app and click on update & open the app again. Now you will be on the latest version of the app.”

No! There is no registration fees to become a distributor of Fraxinus.

We accept online payments through credit/debit card, netbanking, and wallets such as Freecharge, PayZapp, Airtel Money, Ola Money, PhonePe, YesPay etc.

Fraxinus is a business accounting application to manage your business digitally. It can be used for any small and micro scale businesses. All kinds of retail, wholesale, distributorship business can use Fraxinus App to manage their businesses hassle-free.

“Yes, we provide online training to our distributors.
Also, any business/technical queries will be answered by us even later on.”

Yes, manufacturing business can use Fraxinus App to manage their business to a certain extent, however certain features for manufacturing industry is still in making. Call us on 7575002500 if you have any queries on this.

“Yes, direct online sales happens parallely.
But, we offer better benefits to the customers buying from distributors.”

Not yet! This feature will be implemented very soon.

For margin and related queries contact 7575002500

Not yet! This feature will be implemented very soon.

“No, we do not sell customised Apps.
Alternatively, Fraxinus App can be self customised (changing Settings) to some extent as per your requirement.
“

Yes! You can by exporting all party reports from reports section & then go to the new companies utitity & download sample file & make sure your party details are fed based on the sample file and select the new file and restore it.

“Benefits of Fraxinus includes:
1. Extra license validity of
3 months on 1 year license
6 months on 3 & 5 years license.
2. Heavy Brand Promotion from our end.
3. Lead Sharing based on demand.
4. Free Customer Support.”

Yes! There is “Backup” option available using which you can take backup of all your files to your device or gmail account. You can retrieve those saved files and restore it back into the app using simple “Restore” option.

“Minimum number of license differs for different plans.
Please contact us at +91-7575002500 for such queries.”

“Please contact us at
+91-7575002500 – Technical Queries
“

“No, it doesn’t!
Only when the estimate is converted to sale, the stock count changes.”

“Yes!
You can sell Fraxinus licenses beyond our stipulated MRP.”

Fraxinus is still in process of launching this service, we will update on this as soon as we start.

Fraxinus is still in process of launching this service, we will update on this as soon as we start.

“Yes! in Fraxinus you can send personlized messages to your parties, reminding them to pay you on time. You can enable this in settings with a single click.
Note: In desktop, this feature is yet to be implemented.”

Waste quantity can be reflected through “Adjust item” option. Number of wasted items can be reduced from available items to depict the loss.

Check all parties report in report section and filter for receivables or payables based on your requirement.

Yes, by enabling “Auto Sync” option, you can synchronize mobile data with desktop.

Yes, you can add any amount of “Additional Charge” in the bill. You can enable it in transaction settings.

Yes! In Fraxinus app you can send single message to multiple parties. note: This feature is yet to be implemented in desktop.

Yes, it is included!

Yes, you can do it by enabling “Auto-Sync” option in Fraxinus App.

Yes, you can do it by enabling “Auto-Sync” option in Fraxinus App.

“Yes! Fraxinus lets you create different categories for your items.
This can be enabled in your item settings.”

Just call us at +91-7575002500 or write to us at [email protected] and we’ll help you with it.

We do not have this option yet!

You can generate outstanding bill list by filtering the unpaid ones from “custom reports”.

Balance Sheet is not built yet! This feature will be implemented very soon.

Not yet! This feature will be implemented very soon.

“This usually happens when you
– Change your mobile device, or
– Update your software.
In these two cases you’re asked to buy license again.
From menu, click on “”Go Premium”” & note down the device ID, now, click on “”Already a Premium Member?”” , login with your registered email ID & password and opt for “”Change Option”” & select the device ID which you noted in the beginning. You are successfully logged in as a licensed user.”

You can use “Close Financial Year” option to close books. Read the step-by-step method to close your books here https://www.fraxinusit.com

Yes, you can!
To reset your invoice number & other transactions, click on “Close Financial Year” from utilities. Under “Restart Transaction Numbers”, change prefixes for the invoice. This will reset your invoice number.

NOTE: Not finding this option? Update to the latest version of Fraxinus App

A backup of your previous year data will be created in your device/google-drive at the time of closing book. Restore that file to your Fraxinus App to see your previous year data.

It is strongly recommended for users to take back-up on Pen/CD drive regularly so that in the unlikely event of System/HDD crash, important data can be restored from back-up. To format hard disk, copy folder into another drive or CD / Pen drive. After formatting HDD, just copy folder back and run Msetup.exe to reinstall software. Software lock will not be affected. If HDD or system is damaged and folder cannot be copied than after formatting HDD, install by running msetup.exe and than restore all company data from back-up.

We recommend minimum hardware configuration as under:
Processor Dual Core 2nd Gen. 1.7 GHz or Higher
RAM 1 GB (2 GB or higher recommended)
HDD 150 MB free Hard Disk space
Other DVD / CD Drive, USB Port

Yes, you can manage single or multiple branches in this software, Go offline If you want to manage single shop and Go Cloud Base for multiple branches management. Both Solutions are available in WUZU.

Free Trial allows you to experience a complete WUZU license for 15 days. You will be able to use all the features and functionalities of Fraxinus Wuzu. After 15 days, you have to pay software charge and enjoy your continue work.

Download the software and follow the steps provided and install it properly by giving correct location.